Helping You Succeed
Fast answers the moment you need them — and real people, anytime you ask.
97%
faster response
AI-powered support vs. traditional channels
Source: PylonMeet Twig
Available 24/7. Knows BrandCast inside and out.
Twig
Creative & Support Partner
Helps with layouts, content ideas, and design questions, and handles setup, troubleshooting, billing, and account issues. Knows your industry and generates assets on the fly. When something needs a human touch, Twig escalates instantly.
96% resolution
AI resolves simple queries almost instantlyFast Answers, Real People
It's not about cutting corners—it's about instant answers.
54% of issues resolved immediately. Complex problems escalate to real humans. You get speed and expertise, not a tradeoff.
54%of issues resolved instantly by AI
80%of routine tasks handled automatically
40%+satisfaction jump within 3 months
Real Humans When You Need Them
Twig can escalate to humans anytime you ask
Direct founder access during beta
We aim to respond within 4 business hours
No SLAs or corporate runaround—just people who care